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(people speaking quietly) - [paul] you guys ready? you guys ready? all right. - okay, we'll go ahead and get started. how's everyone doing this evening? all right, fantastic. well, we anticipate thatthe room will fill up as we progress through the presentation.

but before we get started, i just wanted to introduce myself. my name is sean washington. i am a captain at the police department. so i oversee the special investigation or special operations unitat the police department, which basically consistsof all of our detectives. so on behalf of chief richard lucero who would normally be here today,

i'm kind of filling in for him. and he wanted to passalong his sincere thanks for all of you showing up today to participate in this presentation. we believe that thisis valuable information for all of you, as well asthe rest of the community, to help protect youagainst some of more common types of crimes associatedwith the holiday season. so we hope that you find this useful.

the detectives have put together, i think, a fantastic presentation that i think we can all benefit from. i appreciate these types of meetings because a, obviously, we police any community, law enforcement polices any community with the consent and thecooperation of the public, right? we serve.

we work for you all. and so it is a partnership. it's the police department,but really, the partnership is the cooperation weget from our community. a lot of the success thatwe've had traditionally has been a direct resultof our participation and our cooperation with the community. we solve most of our crimes because you guys help us solve the crimes.

so, you know, presentations like this are very valuable indeed. so before we get started,just a few ground rules. the detectives here are gonnago through the presentation. you're probably gonna have some questions as the presentation progresses, but to be respectful of everyone's time and to make sure that we can get through all of the material, i just ask

that you make a mentalnote of that question, and then we'll have some time at the end in which you can raise yourhand, answer those questions. now, we're scheduled to go to about 8:30. some of the detectives mighthave to skip out and leave right at 8:30 or a little bit before. if for some reason we can'tanswer all the questions that you have today, we'll take your name, we'll take your information,

and we'll follow up with you, okay? i want to make sureeverybody has an opportunity to get their questions answered for sure. please turn off any cellphones, i know we still have to stay connected, as doi, but put it on vibrate or low volume or something like that. if you forget, no problem. (chuckles) no problem, we're not gonna, you know,

kick you out or anything like that but, we just ask just to be,just so it's not disruptive that you silence your cell phones, so... with that, i'm gonna staythrough the presentation as well. if you have any questionsfor me specifically, which i doubt because thesefolks are the people who do the actual work at the department, i'll be hanging around back as well, so... with that said, i thinkit's time to get started,

and i will turn it overto sergeant mccormick. thank you. - thank you sir. so just to kind of follow up on what captain washington said, we're gonna try to addressall your questions at the end, but again, if we don't getto it, or if there's a time, or you have a questionafter this presentation, you can certainly reach out to us,

and we will try to get backto you as quickly as possible. i don't want to take up too much time, but i'm just going to kind ofgive you a general overview of the investigative unit thatcaptain washington oversees. there are actually twoinvestigative units. one of them is the crimesagainst persons unit, and they're primarily responsiblefor investigating crimes, violent crimes like sexualassault, robbery, homicide, any kind of crimes againstchildren, that type of case.

and then on the other sideof the hallway is my unit, which is the general assignment unit, and we primarily investigateproperty-related offenses, such as residential burglaries,commercial burglaries, auto theft, autobreak-ins, identity theft, and, you know, those type of crimes. and what i can tell you is that, although fremont is a verysafe neighborhood, community, with respect to violent crime,

we do have our fair share ofproperty-related offenses. and so when a crime of thatnature gets perpetrated, patrol officers go out there and take the primary investigation, you'llsee them either as csos, or uniform patrol officers,they'll go out and take the primary report,and then based upon the solvability factors that are involved in each and every case, ilook at every case and i make a determination as to whetheror not i'm gonna assign it

to one of my detectives for follow-up. as you can see, we havesix burglary detectives who primarily investigateburglary-related offenses. two fraud detectives whoinvestigate all natures of fraud, identity theft, online scams. and then i have one detectivethat's assigned to a regional task force that deals primarily with computer forensics. and then i have anotherdetective who is assigned

to another task forcewhich deals with mostly high-tech crimes, or crimesinvolving large-scale theft of computer-related components. so i supervise 10 detectives,eight of them are in-house. so you can see that, although we have a very large community, we really only have asmall number of detectives. and so it's my responsibilityto triage those cases and assign those cases that i think,

based upon the facts of the case, are gonna get us the greatest results. so oftentimes, peoplewill call in and say, "hey, are you gonna investigate my case? "my house was broken into,my items were taken." and unfortunately, in many of the cases, because there's no evidenceor anything to follow up on, we just don't have the resourcesto investigate those cases. so what i think this presentationwill hope to accomplish

is to give you some tools,some resources, some guidance to help prevent you from beinga victim in the first place, but also if you do happen tobe a victim of any kind of property-related offense,maybe give you some tools or some guidelines on how to best help us catch the perpetratorsthrough video surveillance, and so on and so forth. so, without much ado, idon't know if there's a way we can put the, there we go.

so if you could come up here, i'll do some real quick introductions. like i said, my name is paul mccormick, i'm the sergeant in charge ofthe general assignment unit. i'll go through andintroduce all the detectives that are present here tonight, and then they'll jumpinto their presentations, and then like we said, atthe end of the presentations, we'll have an opportunity to go through

and answer any questions. first off is detective travis macdonald. he's my right-hand man. he's kind of my go-to guy. he's been in the unit for several years, and he's in a semi-permanent status, which means that he's gonnabe there for quite some time, so he's kind of the guy thati lean to when it comes to making decisions relatedto assigning cases.

detective boyd is not here tonight, she is one of our fraud investigators, and her counterpart in that endeavor is detective adam foster. and then detective stoneis unavailable tonight, and there's our burglary investigators. detective ceniceros, right behind me. detective stillitano, right there. detective johnson, natasha johnson.

and then finally,detective bryan hollifield. so this is your general assignment unit, and these are the folks thatare gonna be going out there and doing all the good workto help recover the property that is taken, and helpcatch those offenders who are out there committing those crimes. what i can tell you realquickly is that in 2013, the police department initiated a project called operation sentinel.

and essentially, in a nutshell, what operation sentinel was is it was an intelligence-led policingeffort where we focused not necessarily on the crime, but we focused on the criminal. and the reason we didthat is we found that the vast majority ofcrimes committed in fremont are committed by a verylimited population. and a lot of those folksthat commit crimes in fremont

surprisingly enough don'teven live in fremont. they come from outside the area, they know the demographics of fremont, they know that this is aupper-scale, upper-class community, mostly residential, and so itis, for lack of a better term, it's a good place to goif you were a criminal. so just to kind of giveyou some real quick stats, since initiating that, if ican get my phone to work here, since initiating that endeavor,i can tell you that in 2013,

i'm sorry, 2012, theyear before we initiated operation sentinel, fremonthad 916 residential burglaries, which is about three burglaries per day in the city of fremont. and since that time, thelast recorded yearly stats was 2015, and in 2015, we recorded 535 residential burglaries. so a fairly significant dropin a very short amount of time. and while i would like tosay that the lion's share

of the credit goes tothe police department for solving all thatand doing that, really, like captain washingtonsaid, it's also in response to the efforts that youas citizens have done in making our community safer. and that's through making phone calls, calling in those suspicious activities, going through video surveillance, and installing video surveillance so that

if we do get a crime,we're able to look at video surveillance and goafter the perpetrators. so it is, as captain washington said, it is a collaborationbetween you of the citizens and us as the investigators. and i think if we continuedown those, that road, i think we're going tosee a continuing fall in our crime stats. so with that, i'm going to turn it over to

i think, travis is goingto be our first one, so again, thank you for your time, and we'll see you at theend of the presentation. - [travis] thank you, sergeant. good evening everyone, i hopeeveryone's having a good day. good evening. i'm going to speak aboutresidential burglary prevention and folks, you're going to see me probably peek up here once in awhile over at the screen.

it's just to keep me, keep me on course 'cause i'll sit here and talkto you guys all night long. so residential burglary prevention, residential burglary, doeseverybody know what that means? okay, i'm sure everybody does. so basically what it is, andwe're just gonna give you guys some facts about residential burglaries that happened in the city of fremont, and then some ways to maybeprevent you and your families

from becoming victimized, orat least, at the very least, make it harder for thesepeople to victimize you and your families, okay? so residential burglary became a... whoa, lost me. already we're off on that one. thank you sir, i appreciate that. so, residential burglarybecame a very high priority for the administration here tocombat back a few years ago.

we realized that we had asignificant residential burglary and property-relatedcrime problem in the city, and that was something that the chief made a primary goal that he wanted to address, and he wanted to address it aggressively. and that's where, likewhat sergeant mccormick was talking about, whereoperation sentinel came from. the goal was basicallyto keep residents safe and prevent property theft,

that's what operationsentinel was designed for, and that's what, that's whyit's been so successful. and like sergeant mccormick said, we have six fremont pd detectivesassigned to investigate residential burglaries, aswell as a couple of others. and we work very often withother outside agencies, other units inside of our, outside of our police department as well. and we work all the time with these units,

and we've seen some very good success. so, we're going to go over just a few of the burglary trends here. so, we have found, throughthe data that we gathered and analyzed that mostresidential burglaries are occurring between about8 a.m. and about 4 p.m. anybody have any guesswhy those are the times that they're occurring? everybody's at work.

everybody's gone, there's nobody at home. so that's, that's the primarytime that these are happening. now obviously, there aretimes that these happen outside of that, but thisis what we've broken down and figured out, so... and oftentimes, we foundthat the suspects that are involved in these kinds of crimes, they will try and makecontact at the house prior to finding a way to break in.

and by contact, we meanusually knocking on the door. they'll stay in there,they'll knock on the door, they'll ring the doorbell. you've probably seen someyoutube videos or videos on, you know, online or throughthe news media that, you know, you'll see somebody knocking on the door, and then you find out laterthat the house got burglarized. what these people are doingis they're checking to see if anybody's home, and if they are,

and you answer your door,generally they'll have kind of a, kind of a real quickstory, "is jimmy home? "i'm looking for my dog. "can i borrow your phone?" you know, something like that. and then they'll generallygo on about their way realizing that that'sprobably not the place to hit. so that's one way that theyare probably trying to find out if that's gonna be a good, good target to,

a good residence to target for burglary. so, we're talking about somecommon methods of entry. by enter, i mean how thesepeople are actually getting into your homes. we've found that, i think,it was almost one in four of our burglaries were committed because the residentshad left either a window or door unlocked, unlocked on unsecured. especially like during thesummertime when it's hot,

people don't want to run their ac all day, they wanna come home to a nice cool house, they leave a window open. that is, we've foundthat a lot of suspects, that's how they're getting in, they're getting in because there was nothing to prevent themfrom breaking into the house outside of just an open window. we're finding that anothercommon way is that,

these suspects will eitherpry or smash open a window just to get in. these are not particularly bright people that are breaking intopeople's homes, okay? they'll just use brute forcesometimes to get in these homes whether it's throwing arock through a window, or prying open a windowwith some kind of tool. another way we found,it's a less common way but it does still happen iswhat we call a door kick,

or a body-forced entry,and that's where someone will just use their feet or their shoulder or whatever it is and justbreak in through a door, whether it's an exterior doorto get them into a garage and then they can get into the residence through the interior door, or whatever. that does happen, wedo see that, you know, not too frequently butit does still occur. that is another method that we're seeing

people break into other people's homes. common property that's taken, it's included but this isdefinitely not limited to; small electronics, iphones,ipads, tablets, computers, tvs, we see a lot oftvs getting taken now. jewelry, gold right now is a big thing. if these folks get in to people's homes, and they can grab gold, the gold is, they can turn it aroundfor cash within an hour,

two hours of that burglary. very, very quick turnaround. we're seeing a lot of thingslike firearms being taken. these people that are breakinginto homes, a lot of times, these are street gang members and they are trying to arm themselvesso they can deal with other street gangs that they'reat war with and whatnot, so we are seeing a lot of, a lot of firearms that are being targeted.

and then of course, we've gotjust your normal currency, cash left in the house,checkbooks, credit cards, things like that that are left unsecured and inside of a residence. we are seeing a lot ofthat being taken as well. so, prevention. these are just some ideas. they may work for you,they may not work for you. it's up to you guys to decide,you guys are homeowners,

so we're just gonna give you some ideas and some things to think aboutwith how to make your houses a little more secure, andmake yourselves less appealing to be victimized. number one, this sounds silly, lock all your doors and windows. that will, if peoplewould start doing that a little bit more often, you will start seeingburglary numbers go down

even more than they already have. that is, that is, youknow, one in four of these is because people areleaving doors unlocked and windows unsecured. another good way to keepthings in your house is to lock them all into a safe. now i don't mean just like alittle safe that you can get on ebay for 60 bucks that youcan just slide into a closet and, you know, you canmove around your house

like the size of a breadbox. i'm talking a good sized safe, one that you can bolt to a wall, or you can secure to your floor. now i have a safe in mygarage of all places, all of my firearms go in there, all of our paperwork for our children, anything like that weneed to definitely keep, we put it in that safe.

it is bolted to the ground. they're not going outof there with that safe. that's where we keep all of our valuables. it's also fireproof which,we'll see how that goes, but... anyways, that's definitelythe route to go, if you're gonna get a safe, spend the money and get yourself a safe that you can bolt downto a wall or the floor. display alarm signs or stickers.

this actually goes quite a long ways. some of the suspects that we've talked to, and a lot of them will talkto us and they'll tell us their methods and whythey do what they do, and how they get into housesand why they choose houses, they will tell us, "i don't gonear homes that have alarms, "because they're unpredictable. "do you have a window break alarm? "do you have an alarm that'sgonna open if it slides?

"do you have motion detectors? "it's too risky." and if somebody sees thatyour house is all lit up with stickers, whether ornot you have an alarm or not, they're probably not goingto pay much attention to that house, they'reprobably gonna go try and find a better house to burglarize. they're easy to get, you canget just the stickers alone, you can spend a couple ofbucks and get them online.

they're cheap, it is a veryeasy way to make yourself look unappealing, even if youdon't want to spend the money on a high-tech system. install locks on allside gate access points. what i mean by that is a little padlock, or a little key lockthat you can put so that your side gate access, youcan't just pop that thing down and walk right through the back. we've seen it a million times where,

once the suspect gets in that backyard and it's the middle of the day, they can do whatever theywant in that backyard as long as they want,because they're there and they're concealed, and it's real hard, unless your neighbor's outsideor somebody else is outside to see, "hey, this guy justwalked into my neighbor's house, "and i don't know, youknow, who they are." it's really, really, it'sdifficult, it's difficult for them

and we're trying to makeit more difficult for them, so if they can just punchtheir way through the gate, then they're in the backyard. if you got a lock on thatgate, and that gate is secured, and they have to jumpthe fence to get over it, that's pretty odd, and generally,people are gonna notice that kind of stuff ifthey're out and about and you know your neighbors and whatnot, and they happen to see somebodyjump over somebody's fence,

i know my neighbors, they'reall gonna call the police right away if they seesomebody go over my fence, 'cause i put a lock on my gate, if they see somebody goover my fence that isn't me, they're gonna call. and that's the kind of thing that we want, we want you folks to bethere for your neighbors, and to secure your own,secure your own houses as well as best you can.

installing exterior motion lights, this is another fairlycost-effective way to prevent or deter these peoplefrom targeting your homes. you can get them at home depot, lowe's, you can get them online,you can get them on amazon, all kinds of stuff. really easy to install,just takes a few minutes, and they're motionlights, just like it says, as soon as the light goes on, you know,

that person, if they'recreeping around in your yard and it's dark out, all of asudden the light comes on, they're probably not going tostay in that yard too long, unless they believe that you're not home. so those are just, anothereasy way to, you know, save a little bit of moneyand at the same time, make your house a littlebit less desirable. and then, this is a big onethat we kind of push pretty hard is invest in an alarm orsurveillance camera system.

there are a million different alarms, there are a million different surveillance systems out there. we certainly are notgoing to recommend vendors or anything like that,but just having something in your house, anything inyour house, it's a deterrent, especially if you've gotthat coupled with a bunch of, you know, display alarms signs, alarm signs that are on display,

stickers and things like that. it's going to go a longway when somebody is walking your block, lookingto victimize somebody and break into somebody's house,and they see those things, they see the cameras outside,they see the stickers outside, they are not going to wantto go into your house, and if they are, they're dumb,'cause we're gonna catch 'em, it's just that simple. these alarm systems andthese surveillance systems,

they make 'em, they make 'em great now, they got phenomenal,phenomenal cameras out there that just get great pictures. we get people that work withus all the time that are, that's one of our primaryways that we catch people is we get good people like youwho care about your community that call us and go, "ijust saw this weird car, "and they were driving around, "i think they came outof my neighbors yard,

"and here's a great picture of it." and then we can go run withthat, we do that all the time, that's how we wind up catching people, because people have gotgood surveillance systems, and then they call us. it's really a very effectiveway for us to do follow-up work and find these people that arebreaking into people's homes. and with that, i am goingto end my portion of the, the presentation.

i greatly appreciate youguys comin' out tonight, you obviously care about your community, you care about wantingto interact with us, and we love that. thank you very much for comin' out here, i'll be happy to stick aroundand answer any questions you have at the end of that presentation. i think natasha's up. (crowd applauding)

- [natasha] hello, i'm goingto present to you tonight about auto burglaries aswell as vehicle thefts. you're going to see some trends tonight on how to prevent these things. oftentimes what burglars do and thieves, they like the easy way, right? so, you're seeing the themeof put up maybe some signs, lighting, make it harderfor someone to want to choose your car, and moveon to the next easiest car

to steal, or house to burglarize. so before we get into all that, we're gonna talk about someburglary, auto burglary facts. let's see here. approximately $1.26 billiondollars worth of items were stolen from vehicles. and vehicles, as traviswas speaking about, approximately a fourth ofhomes are left unlocked, and people go into thereas a crime of opportunity,

same with vehicles, so youwant to make sure to roll up your windows, lock your doors,make sure your vehicle is completely secure tohelp prevent a burglar from getting into it. it can take approximately justunder 30 seconds for someone to break into your car,take what they want, and go. so it's a very quick occurring crime, and most common things thatare taken are what's left out, things that you guys want,

or things that thieves want as well, so those are sunglasses,sometimes stereo systems, they'll break in just tosteal the stereo system, computers, purses, anythingthat you don't want someone to take, don't leave in there. so i was, as i was alreadygetting into burglary prevention for automobiles, you wantto park in a well-lit area. if you live in an apartment complex, sometimes you can't necessarilychoose where you park

so you have assigned parkingand there's visitor parking, but do everything you can to park in an area that is well-lit. if they are going to choosea car and your area is lit up like a christmas tree,then they're likely, possibly move from yourcar onto another one 'cause when you're in theshadows and doing this at night, they're not gonna seeyou as likely if you are, if your vehicle's parked in the light.

as we were talking about,you want to place everything that you want, that you keep in your car, outside of your car, orif that's not possible, let's say you're at work,you have to bring your laptop with you, and then you go to lunch, you still have your laptop, you don't want to bringit in to your lunch slot, put it in the trunk. if they can't see it, they don'tknow it's there, hopefully.

let's see here, what else we want to, like we were saying, conceal everything, make sure everything's all locked up, you don't want to leaveanything of value in your car. if you want it, don't leave it in there and if you have to, makesure it's concealed. so as we've been talkingabout, the theme is try not to give someone achance to victimize you. sometimes it's a crime of opportunity.

they are, suspects will walk around, they'll look for something easy. if you're not the easy, yourchrome's not the easy to get, if your car's not the easy one to get, then it's possible that they'll move on. now as continuing with thesame theme, vehicle thefts, so that's when your vehicle,your whole vehicle itself is stolen, and takenaway, how many people here have been a victim of a vehicle theft?

okay. it's definitely a feeling that someone violates your privacy. not only that, it's expensive. when they steal yourvehicle, it's often damaged, and not something that you canturn over to your insurance, oftentimes insurance companies,you can have a $500 premium, or a $1,000 premium, or possibly higher, and you can either chooseto pay that and then incur

increased insurance ratesfor a while after that, or pay it out of pocket, so itis a very frustrating thing. i've definitely beena victim of it myself, and it, like i said, it'sa feeling of violation, and frustrating. so the most common vehiclesthat are stolen are older hondas and toyotas. oftentimes what crooks will do,they will have a shaved key. a shaved key is any kind ofcar key, and you just shave

the sides of it, so it becomes more flat, and it will fit into the keyhole. with my car that was stolenwhen i was in college, i could truly open up the lock to the car, the handle, and do it withthe corner of my credit card. that's how bad it was. it was a 1996 ford escort. i could start the ignition just with the tip of the key in there.

it was great for college,very cheap, but not the best. needless to say after it was stolen, and i became a policeofficer, i got a new one. but, unfortunately, thesecars are very easy to steal. along with the commonly stolen vehicles, full size pickup trucks are stolen. oftentimes pickup trucks andvans are work vans, or trucks, and people like those forall the tools inside of them. unfortunately if you work construction,

you may have been a victim of this. if you have a work truck,they're often targeted for that. so, and we were talkingabout auto burglaries can occur in less than 30 seconds. a vehicle theft can occurjust under a minute. truly, if you have the right tools, the scissors can get you in the car, a butter knife, a shaved key, unlock it, get in, start it, and you're gone.

so for prevention, it'sgonna be along the same lines as prevention for homeburglaries and auto burglaries. you want to try andpark in a well-lit area. don't leave your vehicle unlocked. and if you do have any anti-theft devices, so that's a car alarm, anythingto secure your ignition, any kind of engine lock, youwant to try and put those on every single time. and if your car is stolen,it is important for you guys

to have the information of your vehicle, so oftentimes everyone keepstheir registration and stuff like that in car, and youdon't necessarily know your license plate number, what happens when you knowyour vehicle is stolen, you have to call ourdispatch and the first thing they ask you, "what'syour license plate number? "i don't know it." it could take them a handfulof minutes to look it up.

sometimes we drivevehicles don't necessarily, are registered to us,so let's say i drive my husband's vehicle, but it'sonly registered under him, so it takes much longerfor dispatch to find you, rather than if you knowyour license plate number, they can enter it intothe system much faster, and therefore, when yourvehicle's entered into our stolen vehicle system, anyofficer in the whole country that sees it, runs the license plate,

then it will come up as stolen. along the same lines forwhen your vehicle is stolen, or let's say if yourvehicle is burglarized, first thing you want to do whenyour vehicle's burglarized, you want to look throughand see what they took. well, when you look throughand see what the suspects may have taken, you leave yourfingerprints more in the car, and therefore, when theofficers come to check for fingerprints in the car, afteryou've touched everything,

the officers aren't going tobe able to print it because, likely, all they're goingto get is your prints, so if you get your vehicle backfrom either it being stolen, or if you are a victimof an auto burglary, you want to make sure to waituntil the officer gets there to touch anything inside your vehicle. and that's about all i got on that, and i believe next isgoing to be package theft by detective stillitano.

- [nino] good evening, folks. my name's nino stillitano, i'm one of the six burglary detectives. so i hope to be half as eloquentas the first two speakers, but we'll try to getthrough it either way. so the crime that we'retalking about that i'm going to present about is package thefts. some see it as less serious,but it's much more pervasive. it affects, you know,every neighborhood because

in every neighborhood, peopleare gonna buy packages online, they have them deliveredat their front porch, and, you know, if somebody sees 'em, something on their front porch, a bigger package usuallyis a bigger prize, and that's gonna get taken. so, one of the most commonform of package thefts is usually gonna be the typicalthing, a, you know, ups, ups, they drop somethingoff on your front porch,

but we also see it at commercial buildings or in apartment complexes. again, it's one of the moreprevalent crimes that occur in, within the city of fremont,any kind of residential area. but especially during the holiday season. and this is mainly because, typically, the average value of a packagedelivered more than triples during the holiday season. and that seems pretty logical,you tend to buy nice presents

for your loved ones. this also makes it one ofthe more aggravating crimes for you folks because itdoesn't affect just you. you can always buysomething else for yourself, but it typically affectsa loved one, a child, someone you're gonna buy a present for. so one of the more difficultthings about this crime to investigate, one isit happens very quickly. usually, it happens ina couple different ways,

but typically, either asuspect's gonna be following a ups truck and wait forit to make a delivery, and it sees it, youknow, make a deliver of a nice, big package, maybein a convenient spot for them to take it, or maybe they're just drivingthrough the neighborhood, and again, they're lookingfor the bigger packages, assuming they get abigger prize out of it. the other difficult thing forus to investigate is that,

unlike a burglary ora vehicle theft which, you come home, see yourhouse is broken into, your car's missing,you're gonna report that typically right away. with a package theft,sometimes you assume, "okay, well, ups or, you know, dhl, "maybe they're delayed a couple of days", and you go online and youfind out, "oh they delivered", and then you gotta makesome follow-up phone calls.

so sometimes there's a delay in reporting, or it doesn't get reported at all, because maybe the valueof the package is so low that you say, "okay, i'lljust buy another one", or maybe you got insurance andit's gonna get taken care of. so, that makes it difficultfor us because sometimes suspects will steal, youknow, 15, 20, 25 packages before it even starts to get reported, and become a trend for us to look into.

one other thing that'saggravating for you folks is that, usually, people aren'tbuying insurance for packages maybe under 100 bucks, sounlike maybe credit card fraud that detective foster's gonna talk about, you're not gonna becompensated by the company you buy it from, or the shippingcompany unless they can, you know, you have somesort of insurance for it. so the things we're gonna talk about today as far as prevention, theygo into two categories like

detective johnson was talking about. half of them are to preventthe crimes from happening in the first place, deter it, you know, make you the less likely victim, and the other half of thingsare kind of for our benefit, to make it a little biteasier for us to follow up and actually investigate these crimes. so first and foremost,install video surveillance, and i think you're gonna hearthat as a reoccurring theme

throughout the night. it's one of the greatesttools that are afforded to us, and you know, this 21st centuryof policing is we get to actually record the crimeactually taking place. so when it comes to us following up on it, if we get a nice, bigpicture, a high resolution of somebody taking, you know,your $1,000 sound system that was left on your porch,then we can, you know, send that to the media, we sendit to other police officers

in the county throughout the department, and if it's a well-known crook,usually if someone can say, "yup, i know that guy, ijust arrest him last month." and detective hollifieldis gonna talk more about surveillance cameras, butthey are a huge asset for us. the other thing is alsopeople tend to notice, crooks will tend to noticewhen a house does have surveillance cameras, so it provides a good deterrent as well.

so a bunch of options foryou guys to help prevent this crime to happen in the first place. package, if you couldhave your packages sent to the company itself, soif you buy something, let's say from brookstone,so you guys know what brookstone is, right? cool electronic gadgets? so oftentimes instead of buying it online and having it shipped to your house,

you can have, pick it upstraight from the store. so if that's convenient foryou, maybe walmart, target, they have that option, soinstead of delivering it, just go down to your localwalmart, target, wherever, and pick it up there. another related optionis having it sent to a shipping facility, so ifyou're ordering through ups, there's a bunch of shippinghubs or shipping facilities, i know there's one in fremont,

and you can request that they just keep it at the shipping center andyou'll drive down there. so if it's not a local store,maybe it's an online-only retailer, they can have thepackage left there at the hub so you can drive overthere and pick it up. you can have the time specific deliveries, so you can request to have, you know, a delivery made only after a certain time, and not every shipping courieris gonna have that option

for you, but if you worka very specific schedule, like a nine to five kind of thing, you know no one's gonnabe home before 5:00, you can request to have a package sent or delivered within a specific time frame. this is a big one, so i did this recently, i upgraded to an iphone 7. it's fantastic, i recommend it highly. but you track your packages.

so obviously i knew that iwasn't gonna be home before about 5:00, and i knew thatit was gonna get delivered between 11:00 and 3:00, so i said, "all right, i'm gonnacoordinate with my neighbor, "'cause i don't want it to get stolen, "'cause i don't wantto pay for insurance", and i had my neighborcome over as soon as i got the email alert, "hey,your package is delivered. "have your neighbor comeover and pick it up for you."

which leads into my next one,so have a neighbor pick it up. so if you have maybe a neighborthat stays home all day, a retired neighbor or somethinglike that, just ask them, "hey listen, i'm waitingfor a couple packages. "do me a favor and just, youknow, look out your window "and i think sometime today ishould be getting a package." the last one here, i'm sorry,this is not the last one, i have more slides, use your work place as a shipping address.

the caveat to this is youwanna ask your work place, your employer, if that's gonna be okay, but typically it's much saferto have something shipped to a work place, and especially if there's a receptionist there cansign for the packages. that's actually much safer. so another option that almostevery shipping courier has is to require a signature for delivery. so this is very good forthe high-end electronics,

anything high-dollaramount, but request that it's signature-only. so the thing with this is sometimes, the more expensive packagesthat'll come pre-required where if you buy again, likemy phone, it required them that i had signed for packagewhen it gets there. most couriers now allow youto pre-sign for things online, so be cognizant of that,try not to pre-sign for 'em, because essentially,that defeats the purpose

of the signature requirement, they'll just leave it at your door, and then you can fallvictim to package thefts. so checking the shipping options, and make sure we pick onethat's most convenient for you. again, if you know thatyou're not gonna be there for a couple of days,maybe you pick the slower shipping option, so it's gonnashow up at the second half of the week, maybe whenyou're gonna be home.

some people that run ahome business, you know, it's part of their businessthat they buy things online and they're gonna be receivingpackages on a regular basis. so sometimes we'llrecommend, if you're gonna be getting packages multipletimes per week, you know, you don't want to be factoringthat into your business model of, you know, 10% loss ofpackage theft every year. so maybe it's a good ideato invest in a po box, or like a mail box etc.,

where they can accept packages for you. and then, last one which kindof thinkin' outside of the box but, you can also request,with most shipping companies, that they not just leavesomething on your front porch. so, if you have a car that'salways parked in the driveway, you can just leave a note oryou can send them an email, call them, say, "heyleave the car", i'm sorry, "leave the package under the car, "or put it maybe under the doormat,

"put it over a fence", something like that where it's not gonna bevery common, i'm sorry, not very easily seen. unfortunately when packagesare left on a porch, people just driving down the street, everyone knows when there'sa package left on the porch, it's the most common place, so... hopefully you guys found this valuable, we'll take some questions at the end.

and next -- identity theft and scamswith detective foster. - [adam] whoop, i'm not verygood at talkin' into mics and whatnot, so, i apologize in advance. next slide. so, i'm one of your two fraud detectives. this is time to startto start you forward. can you, can you tell mewhat's written up there around that triangle?

pressure, opportunity,rationalization, right? so, the pressure, and thisis, this is from the crooks so i want you to think like a crook. what's a pressure, right? what's a pressure? you want, what? money! lots and lots of money, right? it could be for greed,nationalistic views,

it could be because youwant to buy a mercedes, i don't know but that'stheir pressure, right? rationalization. these are fraudsters. what's their rationalization? ma'am, if i steal yourcredit card, go out, and buy a bunch of stuffat target or the hub, and you call your credit card and say, "hey, that's not me buying50 gallons of bird seed

"at the hub", what's yourcredit card gonna do? - [crowd member] they'llsend out an alert. - [adam] they'll send out an alert, but what happens to your money? are you gonna owe $80,000 of bird seed? - [crowd member] no. - [adam] no, no. now you're still a victim,a victim of identity theft, 'cause somebody used your nameand your credit card number

to buy something, but who'sgonna, who's gonna eat the cost? - [crowd member] they are. - [adam] the bank, right? it's a lot of money. so rationalization is what? these crooks are going,"i'm not hurtin' you. "i'm not hurtin' you. "i didn't hurt you either." right?

it's just big bank, you know? like in fight club, let'sblow up the credit unions and all that stuff, right? so, they rationalize it this way. "i'm not hurting the littlepeople, i'm hurting the banks, "i don't care." the most important part ofthis triangle is opportunity. the opportunity is when,and can you guys hear me? 'cause i can hear myself.

is that good, better? so the opportunity is whenthey think they can get in your pocket and get inthe bank's pocket, right? and this is what we're gonnatalk about a little bit is some of the opportunitiesof when they can get into your pocket, right? and just for your information, this is called cressey's fraud triangle, and it's kind of like ourlittle fraud temple there.

so, well, i put all kindsof neat gimmicks in there 'cause i'm not very good at bullets, so ignore those bullets for now, 'cause they were supposed topop up, and do cool stuff, but apparently that didn't work. so grandparent scams,does anybody know what a grandparent scam is? anybody? what's a grandparent scam, sir?

(crowd member speaking softly) and do it quick, and whattime do they usually call? - [crowd member] usuallyevening when you're sleeping. - [adam] yeah, yeah, or, youknow, 0100 in the morning, somebody's gonna call youup and say, "hey, grandpa", and they won't even say their name 'cause they don't necessarilyknow your grand kid's name. "grandpa", and you'll belike, "billy is that you? "why yeah, yeah it is me.

"it's billy, that'sright, and i'm in jail. "and i need $10,000 and by the way, "i'm gonna hand off thephone to captain gurgareena "right here who's going to "tell you how much the bail costs", and then he's going to handthe phone off to somebody who sounds very official, and says, "hey, i'm captain gurgareenaand this is what you gotta do "for the bail", and blah blah blah, right?

so... they've had different versionsof this throughout the years, and this also relates to the irs scam. how many of you haveheard of the irs scam? oh yeah, that's right,oldie but goodie, right? same thing. "hey i'm, i'm, you know,special agent, you know, "buck rogers from the irsand you sir owe me $10,000 "in back taxes and youneed to go down to 7-11

"and buy yourself $10,000in green dot cards "and stick 'em in thatlittle atm and send them to "palm springs, california." that's an actual case i had, right? now, she's gonna be laughin',but what are they doin' when they say this stuff? this goes back, back,that's where we're going to getting into this slide here. - [crowd member] they're scaring you.

- [adam] they're scaring you. and they're trying to make you say, "yeah, act now, act now." one of the late nightcommercials, anybody an insomniac? just me? we'll talk later. (crowd laughs) so, i'm an insomniac, right? what's on tv at night?

shamwow, right? what do they gotta do? you gotta buy it now. buy it now, buy it now, buyit now because there's a special officers, offer, isgonna be done in five minutes. and i know, i'm a cop, andi know about psychology, i used to be an interrogatorin the united states army. i know about psychological ploys. i know how to stare down the baddest dude,

but, gosh darn it, at 3 a.m.,i wanna buy a shamwow, right? and i gotta do it quickly,because it's (snaps fingers) the offer's gonna be over, right? and that's the thing isthat they try to get you to act quickly, but yougotta resist that, right? you gotta take it, wait a minute. and just on the side, so myfamily, we're half irish, and half ukrainian. i'm not gonna tell you which half i am.

(crowd laughs)(clears throat) my own grandfather inlaw, who lives in kiev, was the victim of the grandparent scam. they're doing it everywhere. it's not just in theunited states, everywhere. he had this, somebody comin'up callin' and sayin' that, you know, it was hisson, kostya, was in jail, and he needed to post bailand wired the money, you know? but you need to resist thaturge, so great grandpa,

for my mother, or mywife, he resisted the urge to immediately wire the moneyand he contacted kostya, his son, and said,"kostya, are you in jail?" kostya said, "no, i'm at home. (laughs) "you know, i'm at home. "why, am i supposed to be in jail?" and, you know, "hey, somebodycalled" and you know, they figured out it was a scam.

it was all a scam. wiring money, how many of yousend money by western union? oh yeah, yeah. so it's convenient, anda good way to send money. however, you need to be100% sure you know who is on the other side ofthat transaction, right? otherwise what happens if yousend money by western union? can you get a refund if theysend it to the wrong person? no, it's gone.

and i get a lot of caseswhere people have sent money, via wire, outside of the country. 'cause you know, it soundslegit if you're gonna invest in real estate in st. petersburg, russia, and the guy only needs$10,000 down, you know? but unfortunately,detective foster can't get that money back necessarilyfor you if you wire it, especially if you wire itoutside of the country, 'cause after it leaves thecountry and it's wired,

it's gone, it's gone. so never wire money based ona request by phone, or email, especially to overseas. i'm lookin', i'm lookin' ata lot of those in nigeria in particular. wiring money is likegiving your cash away. once you send it, you can'tget it back, it's gone, right? and this has also been doneto military families too. when i was in the service,they used to do this a lot too,

they would send emails ormessages to military families. they would say, "hey, sergeantfoster's over in iraq, "and oh, we're notgettin', we're not gettin', "we don't have, we didn't get paid", 'cause you know, theygive us a little stipend, like 200 bucks that webuy pop tarts and sodas when we're on base camps, right? and, "oh, we don't have anymoney, can you wire the money "to him and we'll send itthrough and he'll get it,

"and he'll be able to buyhis pop tarts and cokes and", you know, so anybody canbe a victim of variations of these scams. the thing is to remember, stop. here's the thing, stop,think, observe, plan, proceed, right? so stop, think about it. "why am i gettin' calledat 3 a.m. by my grandson "who i thought was home in bed, sleepin'?"

observe, you know. "okay, but, he's not there, "he's in his house after i called him." and then, you go on your merry way. but that kind of ended oddly,sorry, i apologize, so... - [crowd member] it happens. - [adam] it happens, all right. so, now we're gonna go on. that's the grandparent scam.

there's variations of it, irs scam, it's all basically trying to part you with your beloved money, right? now we're talkin' about identity theft. this is the ye olde way ofgetting identity theft, right? dumpster diving, all right? i found a lady, her b of acommercial checking account in the hands of some no-goodniks,and i could have gone and taken out $3,181.68today, if i wanted to.

and that was gotten out of the trash. mail theft. they get your mail, they fill out those, all those credit cardapplications you get in the mail? if you just toss them in the trash, or you find your mailboxhas been broken into, they can fill those out andwith a little magic where they, they maybe open an account in your name and add themselves as a user,or they have the account

opened up and then they send it to a slightly different addressor wait for it to come in and steal your mail a secondtime to get that credit card and activate it, right? give you an example, american express. american express sends youa new card after you've been pre-approved, and youfill out the paperwork, and they mail it to your house, is that card activated or unactivated?

- [crowd member] activated. - [adam] activated. so i'm a crook, i steal your mail, ma'am. has american express gold, youknow, traveler card in there, application for it, i fillthat out in your name, do-do-do-do, mail it in, icome by and check your mailbox every couple days after isee you pull out for work, i see when it comes, and igot an activated credit card that i could probablyuse three to four times

before they catch it, beforethey realize that you don't usually buy $80,000 worthof bird seed continuously. burglary, you guys mentionedearlier with the burglary. one trend that i'm seeing isthat the thieves will go in, and they walk right past the tv. they go straight to thatlittle fire safe that they were talking about,the little bitty one, that has, you know,your birth certificate, social security card, deathcertificates of family members,

maybe some small jewelry butall kinds of information, your passport, pop thatopen, and they take it. and i'm dealin' with acase right now where i have people from, everywhere fromreno to modesto to stockton to san jose to fremont,and they were all victims of burglary and i haveall their stuff from, and they were openingaccounts in their name, and opening, you're goingto home depot and opening an account and addingthemselves as a user,

doing all that kind of stuff. so, if you, when you noticeall your missing valuables, also remember to lookat all your papers too. next. where we at? okay, and so these arethe last couple of ones that i'm gonna talk, icould talk for hours, and i know, i know thatit's not very entertaining to talk about fraud, but...

so, these are a few last ones. email scams, right? what's kind of an email scamthat you could get into? - [crowd member] nigeria. - [adam] nigeria? we call those fraudulent,or purchase order scams, where they say "hey, i want tobuy 10,000 widgets from you, "and here's my creditcard number and email", they'll send it all byemail, and then they,

you ship it to thiswarehouse in alabama, right? and then that warehouse inalabama then ships it onto, you know, whatever countrythat's being sent to, and then by the timethe fraud is discovered, that credit card number by theway was stolen or whatever, and then you're out themoney because you sold to somebody over, you know, online, and they've already shipped it, it's already out of the country.

there's other versions of it too. have you all ever seen the ones, okay, how many here are fox news people? how many are cnn people? bbc, anybody? but you know, when all those,even the newspaper ones, down at the bottom of everyarticle, what do they have? comments, right? maybe i read too much,but there's comments

at the end of every article, right? and always in those comments,it'll be people commenting whatever the article isor whatever the thing is on the news, whateverthey're talking about. but if you'll look, and i wantyou guys to go home tonight and check out any one of those websites, fox news, msnbc, any of 'em. look for the comments section, go down, and you'll see regularknuckleheads commenting

and giving their little opinions, but then in between, you'll see somebody, "nobody could believe thatmy aunty made $50 an hour "and bought a new mercedes-benzworking from home. "click here if interested." that's an email scam. what you do is when you click on that, they get your information,get your email, say, "hey, you wanna work for me?"

what's your name, sir? what's your name? - [crowd member] i'm fred jones. - [adam] fred. fred, you wanna work for me? i'm gonna make a little contract,it looks really official, all you gotta do is i'mgonna ship products to you, you're gonna take them out of this box, look at it, make sure it'sgood, it's packaged good, right?

then you're gonna put it back in the box, tape it back up, put this new label on it, and then mail it on. sounds legit, right? it's gonna have an officialcontract and everything. but what you're reallydoing is you're the tail end of that first email scamwhere they bought products using somebody's stolen credit card, they're sending it to you,you're re-shipping it,

and now you're shippingout of the country. does anybody know what a phishing scam is? yeah, not the bass kind offishing, but phishing phishing. does anybody have an ideawhat a phishing scam is? (crowd member speaking quietly) that's one way. that's correct. that's more of a traditional way, yeah. exactly, so you'll get anemail to your gmail account

that says, "hey, your wells fargo account "has been compromised. "please log in here andput in your information", and what you're really doingis you're giving access to your account to somescam-bodian overseas who's going to get into your account. and the thing is that,what's one way to tell if you're actually on a, wellone, never click on those. please, don't.

just don't. but one way that youcan tell that you're on a secure connection with your bank. what happens, what happens to your little, your little message bar up there? what color does it turn? - [crowd member] green. - [adam] green. that's supposed to be,means a secure connection.

you click on one of thoseemails, it's not gonna be green. that's it. i'm not very good at, i'msweatin', is it hot in here? i get nervous in frontof crowds, so i forget, i forget the long ones,i try and keep it simple. (paper rustling) i got one more for you. it's always the last one, huh? so, the last one just...

oh, well that's what we can do. but the last one is the credit card fraud. if you're shoppin, whenyou're shoppin' online, make sure you're going to reputable sites. you know, amazon, oryou know, just ones that you know aren't, youknow, fly-by-night kind of "hey, i want you", 'causeyou're giving them your whole credit card number. once it's out there,those sites, you know,

any of the major shopping, you know, you've heard about someof the big stores have had data breaches, right? - [crowd member] big ones. - [adam] yeah, big ones. so, can you imagine ifyou're going to some place, maybe smaller or maybesomebody who's maybe not as scrupulous and they getthat same information. i've been to some classeswhere i've actually got to see,

and they've had us callout the first six digits of our credit card numberand they went to a page and showed us where itwas breached at, where, how many credit cards we could buy with that exact same number,except for a little bit. these are, this is some of that, what you can do if you are a victim, and if you have a casethat you get forward to me, or detective boyd, you know,we're gonna try to contact you,

we'll talk to you personally,we'll try to talk to you via email, phone, whatever,and we're gonna send you a pamphlet that tells youabout, you know, where, figure out where the fraud occurred, 'cause if it's outside of fremont, we'll try to get theother agency to see if we can video of who's usingthe card, and et cetera. you're gonna want to put a fraud alert on your credit report.

you're gonna file a report withthe federal trade commission and file an online reportwhen no suspect is known at our website at fremont pd. there's more resources downat the identitytheft.gov. now, online reports, when you file them, it's very helpful and sergeant mccormick was talking about triaging. it's very important thatyou give us as much detail, if it's email, phishingscam, does anybody, you know,

you go in there, you say, "hey,somebody sent me an email, "said to wire money here." well, some of the thingsyou need to do for me is to save those emails, the full email, not forward it to me,i need the full email so i can get the full ipaddress out of that thing and see if i can trace it, right? that's information in, whenyou go home, google it, 'cause i think i'mprobably going over my time

a little bit here, but... if you have any questions afterwards, let me leave it at this. if you have any questions,ask me afterwards, and we'll talk, but, whenyou're a victim of fraud, keep any emails you have if possible. keep any phone numbers, anyletters, anything like that, account numbers, keep them so that, that's gonna help me trace 'em,

'cause i'm gonna be chasin''em through, you know, the cyber universe tryin'to track 'em down, okay? so that kind of helps us. and now i cede my time to whoever's left. so that would be you. all right, bubba. - [bryan] hey everybody. i'm detective bryan hollifield. this is actually the first time

i've done one of these meetings. i've already learned togo before adam foster, because he's way moreentertaining, but i'll try. i'm gonna talk about video surveillance. the other detectiveshave already mentioned how important it isfor our investigations. i don't have actual numbers to tell you, but i can tell you thatthe vast majority of cases that we actually solveand make an arrest on

are gonna have some type ofvideo surveillance involved somewhere in the case. if we get a case that hasabsolutely no video surveillance, the chances of that being solvedare probably gonna go down a little bit. let's see. footage can identify suspects, it can identify their vehicles, and also link individualcases to a crime series.

what that means is iflike some of the other detectives mentioned,if we get a good picture of their face, a lot ofthe criminals that we have, we see 'em over and overagain so we can just look at the photo, disseminateit to other officers, and pretty much know who theperson is sometimes right away. their vehicles, they oftenuse the same vehicles. a lot of the criminalsdon't have a bunch of money, they think they're gonnaget a bunch of money,

but they end up being broke anyways. so they have the same car all the time, and so we can identifythem that way as well. and then, individual cases, like i said, sometimes we get a case thatmaybe we're not gonna be able to solve. but, later on down the road,we come across another case that has the same kind ofm.o., and maybe the same car, and we can link all these other crimes to

one or two individualsthat have been doing crimes all about the city. modern surveillance systems can be easy to install and operate. so i know that, unlessyou're into it or you know something about the video cameras, they can be kind ofintimidating to purchase or even think about going to buy. and there's hundreds ofdifferent types and brands

and things like that. but for the most part, eventhe most simple systems, when installed correctly,can be really useful to us. all right, here's some of the types, and there's a few on thetable back there that i saw. the first one would be a doorbell camera. you guys just heard that most of the time, what the burglars will do isthey'll come to your front door and knock or ring your doorbell,

make sure you're nothome because these guys don't want to find you in the house. they want nobody to be home so they have plenty of time to take all your stuff. so the simplest one would bejust a simple doorbell camera. there's plenty of brands. they're typically really easy to install, and sometimes just seeingthat by your front door, they don't want to be oncamera so they're gonna leave

and take a different house. next, the next step up i would say would be a wireless system. they're obviously more expensive, but they're still really easy to put up. and what they do is justthey'll have a central hub that connects to your home's wifi system. and then, as many camerasas you want, you can just stick 'em wherever youwant throughout the home,

inside or out. you don't have to run wiresor anything like that. it makes it easy for thehomeowner to install. typically not the greatest picture, but ease of installationkind of makes up for that. one bad thing about the wireless is that, typically you'll haveto either recharge them every few months or so,or replace the batteries. the next step up wouldbe a hard-wired system,

like most of the systems that you see, businesses and things like that. those are obviouslyslightly more expensive, and you have to run wires to install 'em, so it's more time consuming. or you might have to paysomeone else to do it. but what you end up withis a more secure system. you don't, there's no maintenance involved as far as the batteries or recharging.

and you can typically geta much better picture, so if you want to investa little more in it, that's what you would end up with. and finally, all of 'em,all the newer systems do remote monitoring aslong as they're hooked up to your wifi system, and thatmeans that you can set it up for motion or anything like that, and you can getnotifications on your phone when people are on yourporch or walkin' around

in your driveway. and that, not only doesthat help with your residential burglaries, butalso your vehicle burglaries in the middle of the night. if your phone goes off thatsomebody's walkin' around your car, it's, it might wake you up and you can turn the lights on. or your package thefts. we see it all the timethat these video cameras

will be able to notify you whensomeone drops off a package. so not only can you track your shipping, but now you can see theups guy or fedex guy dropping it off on the porch. and then hopefully, but possibly, you'll see the guy taking the package after they've dropped it off. so those are things to take into account. some things to think about.

place the cameras in a way that will show a person's face when possible. and later on in the presentation, there's some examples of that. a lot of people will tendto put 'em really up high, under the eaves of the roof, and they'll want to see thewhole yard with one camera. what that's gonna showyou is that yes indeed someone did break your window,

and they were wearing a whiter,white shirt or something. but it's not gonna show their face, and it's gonna be a very generaldescription of who did it. if you place the camerasin a way that catches someone's face, like ifyou have an entry way to the front door, orif you're gonna do 'em by the side gate if youput it slightly lower pointing right at the gate, then you're gonna get a muchbetter shot of the person.

and again, we can seethat to identify them. your front door, your sidegate and the exterior doors are places that are likely to be targeted. front door would be first aswe've already talked about a couple of times. after that they're gonnago to your side gate and try to get in the back yard, 'cause then the neighbors won't see them, and they can take their time.

and then they're probablygonna check the door first. if the door's unlocked, they don't have to climb in through a window. so in that order, those are places thatyou want to put a camera. if you have more cameras than that, a camera that coversthe street can be used to identify the suspect'svehicle, like i said. they use the same car all the time,

even if we have other onesthat we didn't get any video but we just had a witnesssay that it was a red car, and we had three burglariesthat day, all with a red car. chances are it's all the same person. and then you can use the camera to capture license plate images if possible. this is obviously one more step above, but some people have enough cameras, and good enough quality of cameras

that they could put 'emcloser to the street and just capture a close up of vehicles going up and down the street. now, that can do a couple of things. it can help you if there'sa burglary down the street, you know, obviously we usually come around and knock on everybody'sdoor and ask if they saw anything or they have cameras. and even if the camera didn'tcapture the actual crime,

now we know, you know, whichcars went down the street within the 10 minute periodbefore that burglary? and a license plate can reallyspeed up the process of us solving the case. oh, and finally, i couldn'tsee it, but test your cameras. a lot of people will installthe cameras, you know, set it and forget it and then,three years down the road we come by and we're like, "hey we want to check out your cameras,

"something happened toyour neighbors house." and they go, "oh, well,half of 'em aren't working, "i don't know thepasswords", stuff like that. try to get to know how touse the cameras because you can use 'em to benefityou, tracking packages, keeping an eye on who'sat your house, you know. if the kids come homefrom school or something and nobody's home, youcan see 'em get home safe. but also later on when we need it,

it's actually there so youdidn't invest the time and money, and you don't get thesatisfaction of knowing that it's gonna help us arrest somebody that either broke into yourhouse or your neighbor's house. this is what i was talking about with the placement of the cameras. the one on the left is,probably somebody put it above their front door, up inthe corner of the entry way. seems like a good idea untilyou go and test your camera

after you've installed it. then you're gonna look at it and say, "well, okay, it's a guy andhe's wearing a black hat "and a black shirt", and that's really all you're gonna have, so whatseemed like a good idea isn't really gonna help a whole lot. if you place 'em a littlebit lower in an area that's likely to have foot traffic, then you get something morelike what's on the right.

and as you can see those guys, if they're criminalsthat we could recognize, we're gonna know exactly who did it. and it also helps laterwhen we get our confession from them, if they say,"no, i wasn't there", and you show 'em that picture, okay, well, you're kind ofdone at that point, right? this is a quick littleimage showing placement of some of the cameras.

i just took a picture of arandom house on the internet and then placed wherethey would be a good spot to put your first four cameras. the first one i would do isright there at the front door, as you can see, because that's gonna get the most bang for your buck. the next one i would do isprobably over my driveway because, as we know, during the day we get the residential burglaries.

at night, that's when they'regonna break into your car. so put one above your driveway as well. and then each side gate, 'causethat's where they wanna be is in your backyard forprivacy and takin' their time. if you can get a goodpicture of them going in your backyard, that'll help a lot. you don't need to see thatthey broke the window, we're gonna be able to tellthat just by the broken window. and then finally, if yougo onto the fremont police

website, there's a coupleof things that can help you if you're thinking aboutlooking into video cameras for your home, and youdon't know where to start. it's kind of hard to see but there's a tab under programs there, on the top. and there's a couple of linksfor guides for video cameras. and then also a link to ourcommunity camera project, which several communitiesin the city of fremont have gotten started.

and what it is issomebody will organize it, and if there's three streetsthat go in and out of the whole neighborhood,and everybody pitches in where you can just coverthose three, you know, entrances to the neighborhood,and that way we can see every car that goes in andout of the neighborhood. we won't see the actualcrime if it didn't happen to somebody that has their own cameras, but in that time period before that,

well see who's comingand going, and again, be able to see the car which we're probably gonna recognize as well. and i think that's about it. anybody has anything else? and sergeant mccormick can close. - [paul] thank you very much. that is going to be theend of our presentation, the presentations.

so because this is being live streamed, it's gonna be on the city'swebsite for future use. we'll open it up to questions, but we'll do it theold phil donahue style, and i'll run up and down theaisle with the microphone, and if we could have thedetectives come up front, and if somebody has a question,we'll put you on the mic and one of the detectives will... no, no, i'll do the running.

you guys can answer all the questions. so we'll just have some quickquestion and answer period, and then we'll conclude the night. and again, i want to say thankyou very much for comin' out and really putting forththe effort to making your neighborhood and ourcity a much safer place. so with that, we'll start withour first question over here. - [crowd member] this is for you. how common is it, you know,i've heard about these little,

these little cubes thatwill read your credit cards and it steals the number basically, so that somebody can then,you know, sell that number up the road somewhere. - [adam] you're talking aboutskimmers and stuff like that. - [crowd member] skimmers,that's what i'm thinking of. is that common? - [adam] so there's technology that, keep in mind, i was asolider, i'm a cop now,

i am not a banker, i'mnot a bank technologist. however, a lot of youprobably started getting chipped cards, right? so those chipped cards aresupposed to kind of help counteract the skimmersthat you're talking about. they are more prevalent, you know, they come in waves, right? so somebody, usuallycomes from south to north. so it'll start down start in the la area,

all of a sudden, all of asudden, these six stations are getting skimmers placed in there because some crook figuredout how to hide a skimmer in a gas pump. and then after a while, theystart gettin' hip to that down there, and theystart doing it up here in our area, right? but those chips, so it's like, you know, a constantly-evolvingrat that we have to keep

making a better trap for, right? so, you know, the chipsare supposed to help for the skimmers, but there's always newer and smarter crooks that figure out a way to get around the latest security. the best thing is is, you know, don't use your debit card atgas pumps, that's for one, 'cause that's one of the main things that. and what's another place thatyou might not want to use

your debit card, or letit out of your view? you got to a restaurant,any place, pretty much, where somebody says, "oh sure,i'll take your credit card", and then they just walk away, right? and you don't see 'em, andit could be anywhere, right? so keeping it in viewis a good thing, right? did i answer your question, sir? - [crowd member] yeah. - [paul] any other questions?

- several times on tv, i've seen where, when they try to break into a car with the automatic key fob, if you, if you hit the, when you're locking it, ifyou hit it a couple of times, it changes the sequence orsomething so they are not as easy to break into. is, did you guys ever hear of that? is that correct? - i personally haven'thad any cases with that,

have you guys? - [crowd member] soyou've never heard of it? it's probably not true. - i've never heard of it, and i've never seen it come across. that doesn't mean that it's not possible. it's just not something seen often or possibly even at all here. - this is for you.

- [natasha] you're a popular man. - you spoke about mail theft. so how do we knowwhether, like some of us, i've noticed some of the neighborhoods, they have their mailboxesright against their front door, near their front door. some are required to haveit out on the street. so wouldn't that be easier for -- - yes, actually yes.

so, there's many times we getvideo where all we can see is a blurred-out license plate. somebody in the car pullsup, they literally reach out, plink, and take your mail. best way to get that is there'scertain types of mailboxes that you can buy commerciallythat you have to unlock. now, keep in mind, like i said, the rat's always evolving, right? so they might come and,you know, you'll see 'em,

i know i showed a picture where they're prying open the thing, right? and sometimes they figureout, they'll use shaved keys and they'll figure out ways,but you try to make yourself, what was it my grandfatherused to always say? "the best way to not getbeat up is to be a tiger, "not a sheep", right? because another tiger comes around, he doesn't want to eat the tiger,

'cause you got teeth and claws, right? he wants to eat the sheep. so, to make that into reality, make your mailbox tougher, right? so, get the kind where youhave to use a key to open it up and the mailman slides thestuff, or mail person, i'm sorry, slides it into the slot, and, you know, you can't fit your handdown through the slot. or like in my house, ihave it on the garage,

so you have to go in and there'sanother flap inside there that closes so that, it's kind of like the old vending machines, youknow what i'm talking about? so when the mail carrier comes along, sticks it through there,and they can't reach in. but yeah, you're correct,that's how 90% of them get it is they just open your mailbox. but then they also go toapartment complexes and they'll damage the mailboxes or they'll have keys

and stuff like that, so... make yourself a hardertarget, and they're gonna go mess with somebody else. - [crowd member] so if weget the ones that lock up, then we give a copy of thekey to the postal service? - well that's what i'm sayingis there's one that are designed that they lock upso that the mail carrier can slide your mail into them, right? but they don't, you don'thave to open a door.

it's not like, you know, theold-fashioned one that's, the horseshoe-shape with thedoor and the little flag. it might still look like that, except now, it's locked and there'sjust a slot cut in the top, and you can put mail into it, kind of like a piggy bank, right? and they put the mail intoit, and then only you have the key to unlock itand take the mail out. something like, there'sdifferent commercial brands

and designs and like i said,they're always thinking of new ways to thwart those guys, right? does that help? - [crowd member] okay, thank you. - yup. - yeah most of you, if yougo to home depot, lowe's, they'll have a wholearray of postal boxes and most of them are approvedby the us postal service. just to kind of dovetailoff of what adam said,

how many people still putoutgoing mail in their mailboxes? okay good, don't do that, please. 'cause what you're doingis you're telling somebody, "hey, there's somethingvaluable in my mailbox, "please come and take it." and i know years ago, peopleused to pay their bills, you know, with a check andthey would sit the check in the mail and hopefully thepostal person would come but, what's happened is that you'redoing is you're just alerting

the crook that, "there'ssomething in my mailbox, so, you know, go to thepost office, you know, drop it off at thelocal postal repository, but do not use your own postal, your own post box as a wayof sending out mail, so... are there any other questions? all right, good, we'll goright down the line here. - yeah, i had a questionwith locked gates. i've had policemen knockon my door and say,

"can we get through? "there's a guy jumped your fence." i have to go get the key,unlock it, and the officer, by then, he's probablythree or four houses over. is that, have you come across that? 'cause now, everyone'sputting locks on their gates? - so the question is, isthat becoming a common thing, people locking up their side gates? - [crowd member] yeah, andthen you guys try and get

the perpetrator in... - we're recommending thatjust so that the homeowners can secure their housesa little bit better. as far as police, if we need to get over or through that gate somehow, we're probably gonna figureout a way to get through that, or over that fence, one way or the other. so the purpose of usrecommending you put locks on the side gates is to makeyour houses less attractive

to suspects so that,like we're saying here, if somebody is knocking onyour door and they don't think anybody's home, jumping over a fence in the middle of the daywhere a lot of people can possibly see youdepending on where you live is way more, you know, waymore suspicious than just popping that door andjust sliding in the back. it's just one morepreventative measure that, just to consider.

we're not saying that, youknow, it works every time. it doesn't. but we're telling youthat it's one more way to make your house lessattractive to be burglarized. - one more comment, people leave their trash bins out, right, against the gate. it's like, "oh great, thanks,i can jump right over." and you know, in the city of fremont, they want you to put it behind the gate.

i think that's like, it's not the law, but it's what you're supposed to do. i've seen a lot of peopleline it right up the gates, it's like, "great, thanks,it helps me jump over." - yeah, if you see yourneighbors doing that, you might want to recommend to 'em, "that is not a verygood way to do business, "you may just want to pull'em back behind the gate." - [crowd member] thanks.

- you're welcome. - can you guess whothis is going to go to? to our ukrainian fraud expert. give him a big hand for him. he's working so hard. okay, i've had my id,credit card skimmed twice. they both, one was in fremont,one was up in vallejo. they were resolved. we found out that i hadbought tacky diamond jewelry

on the shopping channel. but home shopping channelsends you a printed receipt, at least used to. until i found out i alsopaid electrical bills in jacksonville, florida. that all got taken care of. the latest one is i wentto a restaurant in vallejo, and the credit card company said, "did you go to jordan andbuy three or four surfboards

"yesterday, and then go to northcarolina and buy whatever?" and that got resolved. now is that any, these haveall been taken care of. is that of any interest toyou just for statistics? or should i just kind of let it go because it was taken care of? - so... let me think for a minute. are they of interest to us?

yes, statistically speaking. because what more thanlikely happened is somewhere, wherever the breach is,whether you got skimmed, or the business where you use your card, somebody hacked theirsystem somehow and got their customer information, right? so instantly, what you'retelling me is that, over here, they're buying surfboards. over here, they're buyingmy favorite bird seed.

over here is buying whatever, right? what happened to yourcard, after the breach, which i don't know howthe breach occurred, but what happened to yourcard after a breach is, how many of you know about the dark web? it's not like the darkforce, it's, dark web, right? tor and all that kind of stuff. they have these websites where, they're called cvv dump sites, you know,

they have your wholecredit card information, so once the breachoccurred at that business, however your credit card was breached, once your information was breached, it got posted on that website,and due to the bitcoins, i don't know, i guess you can'treally put 'em in your hand, they're not real but,people with bitcoins go out and they buy 100 credit cards,and it has a probably rating next to it that says, "hey,this is john smith's credit card

"and it's a bank of america visa gold, "and it has a 68 probabilityrating of you being able to "successfully use it", andthey'll buy 100 of those. and then, let the shopping begin. one thing i didn't mentionduring my initial presentation, 'cause i was a little nervous, was... the national institute of justice compiles statistics, right? they're part of thedepartment of justice, right?

and one of the statisticsthey do is, you know, every couple of years they go, "okay, how much moneyis lost for burglary? "how much money is lostthrough auto burglary? "petty theft", et cetera, right? between i think it was 2013,2014, you can check the national institute's website,later to check my facts, but it was about $25 billiondollars was lost through fraud, id theft, creditcard fraud, wire fraud.

$25 billion. it was about $15 billion forall the other ones combined. so, my credit card gets stolen. the credit card companymakes me whole, right? i don't owe any money. but before, before thatfraud was discovered, the crook used that card, maybethree or four times, right? three, four times, and got a couple grand. now if i could get any ofy'alls identifying information,

your name, date of birth,social security number, how many people in thisroom right now, about? i'd say probably 30, 40, right? per person, i could make11 grand off each of you, just if i could get yourname, date of birth, social security number,address, maybe wife's name or something like that, and that's all, where can i get that stuff? y'all have a facebook?

good on you if you're not, i'm not either. i'm terrified of that thing. but if you go on there, nowyou know my wife's name is, you know, emily. and now you know someof my other information, now you start building creditcards in my name, right? 11 grand, so 11 grand, ifthere's 40 people in here, that's a lot of money, right? that's a lot of money, andi could do it all while

sitting down in that chair,eating cheetos in my slippers and bathrobe, right? it's easy money, right? does that answer your question, kind of? that's what happened. some guy, or gal, or person, eating cheetos in theirbathrobe bought your credit card off of a website and then started buying, and then they pass itaround after they use it,

'cause you know, once iused it the first time, now it's not worth as much,so i'll just resell it back on another cvv site. and somebody else will buy it for bitcoin, it's like a reoccurring thing. - [crowd member] do banksreally know about it? - these are the kinds of things, if your credit card is usedin st. petersburg, russia, can officer foster get you your money back

or solve that crime? what do you all think? - [crowd members] no. - no, i can tell you it wasin st. petersburg, russia, and you might not have known that. but the fbi has something called ic3, which is the internet complaint center, and eventually either youronline report that you file at the website for thefremont pd will get sent

to the ic3 center, and then they'll, they basically keep track ofit, they want to see trends, 'cause that's how we beat these guys, we start seeing trends ofwhich way they're goin', how they're hookin' peoplethrough phishing expeditions and how they're doing data breaches on these big companies, right? and i'm not gonna pretendto understand all of it, but they crunch those numbers,

and they figure outwhere those trends are, and go from there. does that help at all? - [crowd member] okay, sowould you be interested in my cases? even thought they've been taken care of. - as an online report, yes. - [crowd member] okay. - and especially if you're doing,

if there's potential for future fraud, you want to have that reporton file so that, with ftc, so that you can go and say, "i'm a victim of identity theft, "and this is my fraud affidavit", okay? - [crowd member] okay,i will never go back to that restaurant. (laughing) - [crowd member] good evening.

i'm relatively new to fremont. recently, i subscribed to nextdoor.com and have a few notificationsthat there are armed robberies in fremont. i have two questions, andthis question is not directed to anyone specifically. question number one, do yousee a trend that fremont is becoming more unsafe lately? and question number two iswhat advice do you have for us

if we face armed robbers? - well i think i'll address that question. so, the first question isfremont becoming less safe? no. no, like i said at thebeginning of the presentation, we are a safe community. if you look statistically incomparison with other cities within the bay area, you'llfind that we're one of the safest cities in the nation,

and one of the safestcities in the bay area. which is not to say thatviolent crime doesn't visit us, because it does. but i can tell you that,if you look at the stats, that we are again, one of thesafest cities in the nation. and again, that goes back toyour efforts as a community to, calling in those suspiciouspeople and having the video surveillance,and coming forth and being good witnesses.

and then it also goesback to the detectives and the officers out therewho are providing that level of service to catch those offenders. so, rest assured, fremontis a safe community. you'll see things in the news, and the media will put out information, and it may look like there isan epidemic of violent crime. but if you look at the numbers, and if you go dig a little deeper,

you'll find that fremont isoverall a very safe community. what advice would i giveyou in facing a robber? basically, remember thatproperty can be replaced. money can be earned back. your possessions can all be gotten back. what can't be changed is ifyour loved one is injured. so i would, the advice i wouldgive to you or to anybody would be to comply as best as you can to whatever it is thatthe person's asking for.

be a good witness, and tryto get as much information, detailed information that youcan about the perpetrator. and then call the police assoon as it's safe to do so. but we never encourage anybody to resist or to take matters into their own hands, because you never knowwhat that individual is capable of and howdesperate he or she may be. so hopefully that providesyou with some guidance, and, you know, let us catch the bad guys.

that's our job, that's what we're, that's what you're paying us to do, so let us catch the bad guys,you just be a good witness and do the best that you can, okay? any other, oh, we have one. - just do add to that. the fremont police department's, overall, really good at pushingout information on nixle and all the other socialmedia that we use.

and if you think about it,a lot of the other cities in the area and really, overall, really don't do that as much as we do. we have people at the police department, that's all they do is, is make you guys aware of what's going on. so time and time again,i see someone, you know, i'll be on a call or contactsomebody and i'll say, "hey, try out nixle andjust see what's going on."

and they'll, you know,subscribe to nixle and then the next time i see them, they'll say, "i had no idea all this stuffwas going on in fremont." and you know, now that you knoweverything that's going on, it might make you seem, make it seem like there's more crime, but nothing changed. now you're just aware of it. so just think of, in the other cities, especially ones that have areputation for more crime,

just imagine if they did that, you know? their nixle would be allover the place, so... but also with that feeling,it makes you more aware. so, you know, somebodythat's typically on nixle and paying attention to the crime trends, they're more likely to see something, and more likely to call us too. - this is kind of relatedto the credit card. so once i, i mean i used tobuy tickets and things online.

and, once i, i decided to, ohlet me, what do they call it? search for my name, google my name, right? and, i noticed there wasone website out there that had the exact information. it records or stores the exact information with all the information, likethe credit card information and everything out there that,when i bought the ticket, or whatever, you know? so, are there websites out there that --

- so, it depends on the... so the businesses have a dutyto protect your information. it's like a social contract. "you're spending money on my business, "i have a social obligation to protect "your personal information "and your credit card information." however, there are breaches, right? and once those breaches are out there,

they never go away. they're there forever, you know? that's why, you know, thisgeneration of, you know, high school and juniorhigh and elementary kids are growing up with the internet here. we're seeing a lot of social adjustment because they're just realizing that stupid stuff you do asa kid is still gonna be on the internet whenyou're an adult, right?

and the same thing is,at some point in time, and i'm guessing because whenyou did your google search, at some point in time, yourinformation was breached, right? and -- - [crowd member] i mean,it wasn't just mine, it was everyone's. - yes, and they got iton there, and somehow, it's still gonna be there. now hopefully that creditcard is not being used,

it's not your current creditcard number, et cetera. 'cause usually after these breaches, first thing you need to do isnotify your banks and all that and get a new credit card and close out the other one, right? but that's what, once it'sout there, it's there. and it'll keep circulatingaround and around and around. - [crowd member] but howdoes it get from where she's buying tickets to this weird website

that keeps her information? - well so, first off, the thing i'd ask is where did you buy it? is it a big business that was breached by professional hackers? because these, you know,there are groups of people out there that wish you ill, okay? that want to take your stuff. and they are very smart attimes, and they will put a

large amount of timeand energy and resources into figuring out ways toget into somebody else's computer system, by like what i mentioned, the email, phishing, ordoing other things like that. those guys might havegone to the business, wherever, whether it was an airline, whether it was a travel agency, those guys might have gone in there, somehow gotten into that business,

got their customer information,and once they have it, they have it. now, as far as just beingable to see a document with that stuff printed, that'sprobably an old legacy thing that they were passing around sometime, because now the way they postthat credit card information is very interactive, i've used it. i've gone on the dark web and i've gone, "you know what?

"i'll make a credit card". boop-boop-boop. 'cause they wanted usto know how to do it. and it's very, you just, touch screen, and use your bitcoins, and away you go. so it's not just like a document anymore. so that's probably alegacy from some web page where they had that information stored, but, you know, it was froma data breach at some point,

one of the business, whereveryou used that card, and... - [crowd member] how do youknow what's safe out there? like everyone says, "oh" -- - [paul] nothing is safe. - [crowd member] and itell them that, you know? - it just depends, that'swhy you have to know who you're dealing with, you know? even though it's the internet,you still want to know that if i'm buying, you know, chewing gum,

that i'm buying it fromsomebody that actually has a license to make chewing gum, and they didn't just scrapeit off the street, right? you want to buy it from a reputable site that has secure connections, like a green, like your bank does. and that, that has thatsocial contract saying, "i'm going to protect your information." not, you know, jim bob'shouse of bubblegum.

you wanna go to targetor whatever that has that social contract. well but, everybody, like i said, they're always, it's like an arms race. they're always trying to get better, and we're always trying to defend. and they just gotta make themselves better and try to protect yourinformation better, right? - [crowd member] anotherthing we do too is

do all our online shoppingon one credit card. - that's a smart idea tooand i've heard people using like the prepaid cards too. they put money on a prepaid visa gift card and then use that fortheir internet shopping. - [paul] all right, sowe have time for maybe one or two more questions,if they're out there. let me just get this younglady back here real quick. - one time when i was on vacation,

i made a request to the postoffice to stop the delivery. but my mail did not stop until couple days i returned from vacation. so my question is, if i'mthinking about to install the mailbox behind the garage door, so the mail can be insertedand delivered into my garage, instead of having it by theside wall in front of my house. do you think that, would that work at all? or if i do so, am i against anything?

or... - i'm gonna admit, i'mnot a postal inspector, or a post person. i know that they'll workwith you, and they have, i would go to the unitedstates postal service website, and they'll give yousuggestions, just like we did, for your mailbox specificallyon how to secure it and how to set it up that'llhelp prevent theft like that. but it sounds likebasically what i'm doing.

i have it in my garagedoor and it falls down so that, unless you're gumbyand can bend your arm around, you're not gonna get my mail. and i have a big cardboardbox where it slides down into, and when we're gone,we've never had a problem. something like that. - but the thing, myrequest to the post office to stop the delivery andthey didn't honor my request and a couple days later --

- yeah, that's, i can't answer to that 'cause i'm not a united statespostal worker, unfortunately. but -- - [paul] what i wouldrecommend, you live in fremont? - [crowd member] yes. - i would go down toyour local post office and talk to the postmaster who works there and explain to him or her the situation, because i know thereare certain requirements

as far as how they deliver the mail, and you want to make surethat you're in compliance with that, that way youstill get your mail. but yeah, it sounds likethere was maybe a mix-up, or a confusion on that end. 'cause i've done the same thing, i've gone away on vacation and generally they're really goodabout holding your mail. and then you can eitherhave it, start up service

and they deliver it all at once, or you can go down andphysically pick it up, and start service again, so... but yeah, my suggestion wouldbe go to your local postmaster and get some guidancefrom him or her as far as what the best way to utilizeyour garage as a repository. and okay, so i think we're gonna go with one last question here, andthen we'll wrap up the evening. - i was just gonna mentionthat i've been reading

more and more in the lastyear and a half probably where there's peoplewalking down the streets and they actually take their gold jewelry, their necklaces, and things like that. it's been more in the news. just from people walking,taking a walk during the day. not much you can do about that. - yeah, we did a presentation on that. that is, and that kind of comes in trends.

we've seen what, we callthem chain snatches, where usually women arewalking down the street and someone will come upand take the chain off them. and the reason why is becauseas we alluded to earlier in the presentation is that, you know, gold is very valuable, andit's easily dealt with, it's easily melted down very quickly. in fact, we had a case, maybeabout four or five months ago where we, we had a suspect that we thought

was committing these crimes, and we were, had him under surveillance. he committed a chain snatchand within 10 minutes of the crime, he was already walking into a gold shop here in newark and had already sold the gold and was walking out with the money, so... we were able to capturehim, we got the gold back, we made the victim whole again.

but that just tells you howquickly these crimes can occur, and it really, there is a realmarket out there for gold, and like anything else, youknow, you take a pendant or a ring or some pieceof valuable jewelry, it's sold, and most likelyit's sold to one of the more unscrupulous gold merchants,and what they do is they can melt it down real quicklyand now your gold ring is part of a gold bar, andit's very difficult to trace. so, we do see that happening,but it comes in waves,

and usually it's one,a group of individuals and once we identify them and capture them and put them into custody,we'll see that trend go down. it kind of comes andgoes and comes and goes. there really is no rhyme or reason as to why they start or stop, so... hopefully that addresses your question. and again, i think one of the takeaways from this presentation is to one,

use common sense, you know? one of the things that we talked about during the presentation was, a lot of, a quarter of our burglariesare accomplished because people leave their windows unlocked, they leave their windows open. use common sense. if you're gonna leave something open, you're inviting someone into your home.

you wouldn't go to the grocery store and leave your carunlocked, or your car open, so why would you leave your home and leave your homeunlocked, or your home open? so use common sense. the other issue is, you know, if someone wants to get into your house, if someone wants to get into your car, if someone wants to get into your credit,

they're going to do that. the technology is outthere for our convenience, for our ease, but it's alsotechnology that's manipulated by crooks, it's gonna helpthem accomplish their crimes. so what we ask is that you take steps to make it more difficult. so we call it target hardening, so putting up those videosurveillance cameras, locking those gates, you know,

taking your valuableitems and putting them underneath your seat, orputting them in your trunk or leaving them at home. you know, making it somuch more difficult, because a lot of these crooks,what they're looking for is they're looking for the quick and easy. and if i can walk down a row of cars, and i can see someone's laptop case, that's probably gonna containa laptop on the front seat

and i can get that by breaking a window and get that in less than five seconds, i'll do that, i'll run that risk. but if, if i don't know it's in there, then i'm not gonna, i'mgonna move on down the line because somebody, and it's asad comment, but, you know, you don't want it to be you, you want it to be thenext person down the line. so make your target as difficult

and unappealing as possible. and let maybe that guy go down the line. and then finally, i openedthis up with the fact that it is a collaborationbetween us and the citizens, and we rely so much uponyou to help us accomplish our work because you knowwho your neighbors are, you know your neighborhood, and you know, while we're out there 24 hoursa day, seven days a week, patrolling the streetsand answering those calls

for service, we're not asintimate with your neighborhood as you are. so we rely upon you to make those calls when you see something going down, and you feel that something's not right. give us that call and let us go out there and make that determinationas to whether or not there is criminal activity afoot or not. and through that collaboration,we can help keep fremont

a very safe neighborhood,and a safe community. so if we can get onemore round of applause for all the detectives that are up here. i think that concludes ourpresentation for tonight. we'll stick around for a few minutes if there's any one on one questions, but we do have to get home to our families and then back to work tomorrow, so thank you once again for coming

and i had a very enjoyable evening. - [crowd member] thank you guys.